Sales Manager, Hungary - Japanspecialist
We are seeking a dynamic and results-driven Sales Manager to lead our sales team and drive revenue growth. If you have a strong background in the travel industry, exceptional leadership skills, a proven track record of sales success, and a true passion for travel, we’d love to hear from you!
About the Business
Japanspecialist is part of the JTB Corporation, one of the world's most prominent travel companies, founded in Japan in 1912. At Japanspecialist, we are dedicated to offering unforgettable travel experiences to Japan and beyond, create tailor-made journeys that cover flights, accommodation, guided tours, excursions, and other specialized arrangements.
Responsibilities
- Develop and implement effective sales strategies to meet and exceed revenue goals
- Lead, motivate, and mentor the sales team to achieve individual and team targets
- Lead the Japan Rail Pass department
- Manage and expand relationships with existing B2B clients while actively prospecting and acquiring new B2B accounts
- Gain market share in local B2C segment
- Proactively participate in daily sales and consultation with clients
- Collaborate with the marketing team to create and execute sales campaigns and promotional activities
- Work closely with operation team in product development
- Monitor market trends and competitor activity to identify new opportunities and stay competitive
- Prepare and present regular sales reports and forecasts to management
- Build excellent relationship with airlines
- Provide excellent customer service and resolve escalated customer issues
- Stay up-to-date with industry trends, products, and services to ensure the agency's offerings remain competitive
- Representation of the company in industry events and build relationships with key partners
Staff management:
- Maintaining healthy working environment
- Overall responsibility for staff trainings, coaching and motivation
- Ensuring optimal and fair task distribution and follow-up
- Workload control and volume distribution
- Coordination of vacation and emergency planning and control
- Ensuring regular staff performance evaluation
- Making sure that all the procedures and company policies are followed by staff
- Attendance control. Overall responsibility for discipline
- Resolving staff issues
- Regular information sharing with staff
- Lead, motivate, and mentor the sales team to achieve individual and team targets
- Lead the Japan Rail Pass department
- Manage and expand relationships with existing B2B clients while actively prospecting and acquiring new B2B accounts
- Gain market share in local B2C segment
- Proactively participate in daily sales and consultation with clients
- Collaborate with the marketing team to create and execute sales campaigns and promotional activities
- Work closely with operation team in product development
- Monitor market trends and competitor activity to identify new opportunities and stay competitive
- Prepare and present regular sales reports and forecasts to management
- Build excellent relationship with airlines
- Provide excellent customer service and resolve escalated customer issues
- Stay up-to-date with industry trends, products, and services to ensure the agency's offerings remain competitive
- Representation of the company in industry events and build relationships with key partners
Staff management:
- Maintaining healthy working environment
- Overall responsibility for staff trainings, coaching and motivation
- Ensuring optimal and fair task distribution and follow-up
- Workload control and volume distribution
- Coordination of vacation and emergency planning and control
- Ensuring regular staff performance evaluation
- Making sure that all the procedures and company policies are followed by staff
- Attendance control. Overall responsibility for discipline
- Resolving staff issues
- Regular information sharing with staff
Requirements
- Degree qualified preferably in Economics / Tourism related field
- Proven track record of successful sales management in the travel industry, with a minimum of 5 years of experience
- Strong leadership and team management skills with a minimum of 2 years’ experience
- Deep understanding of related finance topics
- Customer service experience in emergency handling
- Strong technical skills in Microsoft Office
- Native Hungarian and business proficiency English language skills
- Strong leadership and team management skills with a minimum of 2 years’ experience
- Excellent communication and interpersonal skills
- Japan language and destination knowledge is an advantage
- Proven track record of successful sales management in the travel industry, with a minimum of 5 years of experience
- Strong leadership and team management skills with a minimum of 2 years’ experience
- Deep understanding of related finance topics
- Customer service experience in emergency handling
- Strong technical skills in Microsoft Office
- Native Hungarian and business proficiency English language skills
- Strong leadership and team management skills with a minimum of 2 years’ experience
- Excellent communication and interpersonal skills
- Japan language and destination knowledge is an advantage
Jelentkezésí cím: [email protected]
