Travel Consultant - Sales
Japanspecialist is part of the JTB Corporation, one of the world's most prominent travel companies. Founded in Japan in 1912, JTB has grown into a global force in the tourism industry, employing over 18,500 people across 35 countries. At Japanspecialist, we are dedicated to offering unforgettable travel experiences to Japan and beyond. With our 360° approach to travel design, we create tailor-made journeys that cover flights, accommodation, guided tours, excursions, and other specialized arrangements.
Key activities
- Act as a trusted travel expert, guiding clients through every stage of their travel planning journey.
- Deliver personalized consultations via phone, email, video calls, and face-to-face meetings.
- Design inspiring, tailor-made itineraries that bring clients' travel dreams to life.
- Build strong client relationships through outstanding service and expert advice.
- Manage enquiries from first contact through to booking confirmation.
- Confidently present travel solutions that match clients' interests, budget, and travel style.
- Achieve and exceed sales targets while maintaining high levels of customer satisfaction.
- Proactively follow up with clients to ensure a seamless customer experience.
- Identify opportunities to enhance each travel itinerary with additional experiences and services.
- Ensure accurate booking, invoicing, and documentation processes.
- Monitor payments and maintain detailed client records.
- Support clients throughout their journey, from initial enquiry to post-travel feedback.
- Collaborate closely with colleagues across sales, operations, and marketing teams.
- Represent Japanspecialist at travel fairs, events, and promotional activities.
- Share destination expertise and market insights with colleagues.
- Participate in training, workshops, and educational trips to continuously expand your destination knowledge.
- Contribute ideas that enhance our products, customer experience, and business performance.
- Deliver personalized consultations via phone, email, video calls, and face-to-face meetings.
- Design inspiring, tailor-made itineraries that bring clients' travel dreams to life.
- Build strong client relationships through outstanding service and expert advice.
- Manage enquiries from first contact through to booking confirmation.
- Confidently present travel solutions that match clients' interests, budget, and travel style.
- Achieve and exceed sales targets while maintaining high levels of customer satisfaction.
- Proactively follow up with clients to ensure a seamless customer experience.
- Identify opportunities to enhance each travel itinerary with additional experiences and services.
- Ensure accurate booking, invoicing, and documentation processes.
- Monitor payments and maintain detailed client records.
- Support clients throughout their journey, from initial enquiry to post-travel feedback.
- Collaborate closely with colleagues across sales, operations, and marketing teams.
- Represent Japanspecialist at travel fairs, events, and promotional activities.
- Share destination expertise and market insights with colleagues.
- Participate in training, workshops, and educational trips to continuously expand your destination knowledge.
- Contribute ideas that enhance our products, customer experience, and business performance.
Requirements
- Native Hungarian and excellent English communication skills.
- Previous experience in travel sales, travel consulting, or customer-facing roles within the travel industry.
- A genuine passion for travel and helping customers create memorable experiences.
- Strong sales and relationship-building skills with a customer-first mindset.
- Excellent communication and presentation abilities.
- Good organisational skills and the ability to manage multiple client requests simultaneously.
- Confidence working with Microsoft Office; experience with Amadeus or other GDS systems is an advantage.
- Attention to detail and experience handling bookings, quotations, or invoicing processes.
- Knowledge of Japan and/or Asia as a travel destination is an advantage.
- Passionate about travel and curious about different cultures.
- Motivated by achieving goals and delivering outstanding customer experiences.
- Proactive, driven, and comfortable taking ownership of their work.
- Positive, collaborative, and excited to work in an international environment.
- Solution-oriented and able to think creatively when designing travel experiences.
- Eager to learn and develop destination expertise.
- Previous experience in travel sales, travel consulting, or customer-facing roles within the travel industry.
- A genuine passion for travel and helping customers create memorable experiences.
- Strong sales and relationship-building skills with a customer-first mindset.
- Excellent communication and presentation abilities.
- Good organisational skills and the ability to manage multiple client requests simultaneously.
- Confidence working with Microsoft Office; experience with Amadeus or other GDS systems is an advantage.
- Attention to detail and experience handling bookings, quotations, or invoicing processes.
- Knowledge of Japan and/or Asia as a travel destination is an advantage.
- Passionate about travel and curious about different cultures.
- Motivated by achieving goals and delivering outstanding customer experiences.
- Proactive, driven, and comfortable taking ownership of their work.
- Positive, collaborative, and excited to work in an international environment.
- Solution-oriented and able to think creatively when designing travel experiences.
- Eager to learn and develop destination expertise.
What we offer
- Global Brand: Opportunity to work in an international environment spread across 33 countries and growing.
- Stability: 100 Years at the top of our field and still pushing into new territory
- Progression: We reward high performers and look to promote key talent internally
- Learning and Development opportunities for growth and Upskilling
- A Supportive Management Culture and autonomous working environment
- Company Wide Bonus Scheme
- Dedicated Employee Engagement Activities
- Flexible & Hybrid Working
- Annual Awards and Recognition for high Performers
- Friendly and Collaborative work environment
- Stability: 100 Years at the top of our field and still pushing into new territory
- Progression: We reward high performers and look to promote key talent internally
- Learning and Development opportunities for growth and Upskilling
- A Supportive Management Culture and autonomous working environment
- Company Wide Bonus Scheme
- Dedicated Employee Engagement Activities
- Flexible & Hybrid Working
- Annual Awards and Recognition for high Performers
- Friendly and Collaborative work environment
Jelentkezésí cím: [email protected]
