Director of Event Management, Budapest Marriott

It’s a powerful feeling, to belong. It’s that moment you feel truly and completely yourself. It’s working with a team you call family. At Marriotts we know that when you feel at home, you’ll make our guests feel at home. And it’s why so many of our associates come for a job, but stay for a career. If this sounds like the place for you, join us.

The following inspiring opportunity is available at Budapest Marriott:

Director of Event Management

JOB SUMMARY

Oversees the functions of Event Management, including the departments of Event Planning, Banquets/Catering,Event Service and Event Technology. Position ensures implementation of the brand service strategy and brandinitiatives. The position has overall responsibility for executing all property events with a seamless turnover fromsales to operations and back to sales. Ensures the team meets the brand’s target customer needs, ensures employeesatisfaction, focuses on growing event revenues and maximizes the financial performance of the department.

CORE WORK ACTIVITIES

Managing Event Management Operations and Budgets

• Researches and analyzes new products, pricing and services of competition.
• Works with direct reports to review scheduled events and troubleshoot potential challenges/conflicts.
• Ensures the property is apprised of all groups that will impact property operations.
• Works with culinary team to ensure compliance with food handling and sanitation standards.
• Oversees Event Operations including Banquets, Event Services and Event Technology.
• Oversees event planning team (BEO/Resume writers).
• Ensures meeting space and corresponding heart of the house areas are cleaned and maintained.
• Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.
• Leads the execution of brand service initiatives in event management areas.
• Develops an Event Management strategy that is aligned with the brand’s business strategy and leads its execution.

Leading Event Management Teams

• Sets expectations and holds event management leadership team accountable for desired service behaviors relatedto product and service delivery.
• Communicates a clear and consistent message regarding departmental goals to produce desired results.
• Identifies key drivers of business success and keeps team focused on the critical few to achieve results.
• Ensures integration of departmental goals in game plans.
• Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team asnecessary.

Managing Profitability

• Encourages calculated risk-taking to generate incremental revenue and deliver excellent guest service.
• Works directly with major groups when high profile and financial impact will be significant (limited instances).
• Develops working relationships with outside vendors and establishes prices and service agreements to enhance theevent experience and to increase additional revenue opportunities for the property.

Ensuring Exceptional Customer Service

• Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.
• Consult with customers in order to determine objectives and requirements for events such as meetings,conferences, and conventions.
• Reviews and responds to results of Event Satisfaction Survey.

Conducting Human Resources Activities

• Works with Human Resources to ensure compliance with all applicable laws and regulations.
• Reviews property specific event operations annually and makes appropriate adjustments.
• Reviews staffing levels to ensure that guest service and operational needs are met.
• Communicates and ensures departmental and property emergency procedures are executed when necessary.
• Ensures that regular, ongoing communication is happening in all areas of event operations (e.g., BEO meetings, pre-event briefings, staff meetings, food and beverage team, culinary team).

Education and Experience

• High school diploma or GED; 3 years experience as a leader of an event management team, food and beverage,sales and marketing, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, BusinessAdministration, or related major; 2 years experience in the event management, food and beverage, sales andmarketing, or related professional area.

Hungarian language knowledge is an advantage.

To apply for above position, please send your application (CV and motivation letter) to the following link:

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining aninclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any otherbasis protected under federal, state or local laws.

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