Hard Rock Hotel Budapest - Director of Rooms

Forrás: turizmus.com

 2023. március 27. 15:30

The Hard Rock Hotel Budapest offers its guests a high level of service by conveying the love of music. Our hotel is located behind the Hungarian State Opera House, a beautiful hotel with 136 rooms.

Position Summary

The Director of Rooms directly supervises all of the operations relating to rooms, including front office, guest services, housekeeping, RockShop department and VIP services.  The Director must harmonize the culture, mission, values, and quality standards to ensure maximum potential is achieved.  This person must create an exceptional climate of professional and personable service that ensures the engagement of employees, guests, and owners.

Primary Responsibilities

  • Lead, direct, and manage all non-food and beverage operations. Maintain regular presence throughout the property.
  • Create performance expectations, lead people, manage processes, and hold people accountable for the agreed upon activities and timetables.
  • Communicate with leaders regarding issues, risk, and liability concerns, or other important business matters.
  • Manage relationships with vendors; assist in negotiating agreements.
  • Assist in creating property annual operating budget, capital plan, and cash flow.
  • Create department budget to include resource quantities, costs, and expenses.
  • Analyze and identify financial opportunities including cost controls, productivity levels, and revenue generation.
  • Review weekly forecasts and planning of cost expenditures to correspond to forecasted occupancy and costs.
  • Oversee operational efficiency, standards compliance, and service and financial measurements.


  • 8+ years’ experience in hospitality management, including 3 years in a rooms management leadership role.  Luxury hotel experience preferred.
  • Degree/diploma in Hospitality Management, or an equivalent combination of education and experience that provides knowledge, skills, and ability sufficient to successfully perform the duties of the position.
  • Strong command of software applications, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (MICROS Opera, Sabre/SYNXIS, Delphi, SUN, etc.).
  • Strong communication and listening skills and excellent speaking, reading, and writing ability.
  • Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy.
  • Fluency in English, additional languages preferred.


Working hours: flexible working hours

Place of work: 1065 Budapest Nagymező Street 38.

Documents required for application:

We only accept applications with a professional CV, applications without a CV are considered irrelevant.

You can apply at the following e-mail address: jobs@hrhbudapest.com, with the subject "Director of Rooms".