Reservation Supervisor, Budapest, I. kerület


 2019. október 07. 16:10

Art'otel budapest, a four star design hotel located in the center of Budapest by the Danube, offering breathtaking views is looking for a new team member to fulfil the Reservation Supervisor position.

Under the direct leadership of the Director of Sales it will be your responsibility to:

  • Process all reservations in the most efficient way
  • Process individual bookings in the hotel PMS according to the PPHE SOPs
  • Send out offers and confirmations for individual bookings
  • Check no-shows
  • Check arrival list
  • Check on deposit payments for individual reservation
  • Maintain rate codes
  • Actively promote the Radisson Rewards program
  • Maintain the filing system
  • Apply upselling techniques for room reservations to maximise revenue
  • Attend Sales Meetings and give client feedback and ideas on how to improve the revenue
  • Assist the Sales Team to compile the monthly Sales & Marketing reporting if applicable
  • Participate in trainings
  • Manager on Duty role

We are looking for a candidate with:

  • University/ college degree
  • Several years of similar professional experience preferably in a hotel environment
  • Good command of English both spoken and written and preferably another language
  • Excellent interpersonal and communication skills and guest-oriented attitude
  • Strong MS Word, Excel and Opera knowledge
  • Good organisational skill and detail-oriented mindset

Our people mean the world to us, and we only recruit the best. We offer:

  • Competitive salary
  • Additional benefits
  • Great benefits and opportunities to develop with us in an inspiring working climate
  • Discounted room offers within the Radisson portfolio

Working hours:
8 hours

If you are interested in the position, please, send your English CV to: