Reservations Supervisor

Main tasks:

• Supporting the daily operation of the Reservation Department;
• Handling general administrative duties;
• Registering individual and group bookings;
• Responding to incoming emails and phone inquiries;
• Maintaining continuous contact with other departments.
• Getting the highest possible income in the total hotel supply (upselling);
• Handling administrative duties related to group booking (over 10 rooms) such as name lists, room blocks, complimentary items;
• Monitoring bookings arriving from other booking portals;
• Paying special attention to orders arriving on a high occupancy business day;
• Carefully handling higher/executive room or apartment requests;
• Recognizing potential upselling, business opportunities and forwarding it to the right sub department (corporate sales leads, MICE sales leads, F&B, Marketing);
• Responsible for training, mentoring the reservation team in terms of quality and sales optimisation and any issues related to the daily operation;

Requirements:

• College or higher degree;
• 3 years relevant experience preferably gained in a Hotel environment;
• Fluent English;
• Opera knowledge;

Advantages:

• Excellent interpersonal and communication skills, problem solving, reasoning, motivating, organizational and training abilities;
• Flexible, team player with positive attitude;
• Up to date with trends and events in the hotel industry and Budapest market;
• Strong leadership skills.

What we offer:

• Competitive salary and benefits
• Several Corinthia discounts and experiences within Corinthia Budapest and Corinthia hotels
• Free meals on duty
• Social events for team members
• Upsell & incentive programs on top of the basic salary
• Opportunities to learn and develop

Job location: Budapest, District VII, Erzsébet körút 43-49.

If you are interested in the position, please apply by CV with photo.