Telephone Sales Agent, The Ritz-Carlton, Budapest
Forrás: turizmus.com
2017. augusztus 29. 13:05
• Take room service orders over the phone, answering any questions regarding the menu, inputting order into appropriate system, up-selling, following method of payment policies, reading back the order to confirm its accuracy, and providing expected delivery time.
• Place and log call back for room service order within appropriate time frame to ensure guest satisfaction.
• Notify guests and management of delays in service delivery.