Ticket Agent, Turkish Airlines

Job Description:

To carry out Reservation/Booking and Ticket Sales services at Airline Offices.

• Performs reservation/booking/ticketing services for the passengers applying to the salescounter in person, contacting by phone or via emails.
• Responds direct passenger inquiries, requests and complaints.
• Supports Travel Agents’ calls and inquires
• Reports and registers daily income-cost-financing on relevant IT systems.

Desired Skills & Experience

• Experience in aviation or travel industry (min 2 years)
• Minimum high school education.
• Fluency in both oral and written English
• Good knowledge and experience on a major GDS
• The ability to cope with situations that create pressure
• Strong oral and written communication skills
• Being a team player
• Ability to handle multiple tasks simultaneously

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