Wizz Tours Operations Manager, Wizz Tours - Budapest

Responsibilities:
• Supervise the operational functions of the company
• Maintain relationship with third party outsourced IT functions (systems provision and development, IT integration, web hosting, 24/7 cover, etc.)
• Optimization of the website’s content with the aim of delivering KPIs agreed (conversion, visitors, funnel conversion stages, transparency)
• Design and content management of the digital customer touch points such as newsletters, confirmation e-mails, reminder e-mails, etc. (in all languages)
• Active cooperation with Commercial Manager regarding online campaigns
• Formulate recommendations on product development and other commercial levers to improve profitability
• Management of contracting of all deals related to the field of operations (including call center/customer service, payment and web/software development service provider etc.)

Requirements:
• University or college degree
• Minimum 2 years of operational responsibility at leading online business, with experience in supplier contracting/supervision and digital marketing such as web content management, direct marketing via online channels, online advertising, social media, SEO, SEM, mobile marketing, etc.
• Strong analytical, problem solving and project management skills
• Good understanding of business KPIs but also strong drive to understand the consumer behavior and creativity
• Fluent spoken/written English

If you would like to join the dynamic team of Wizz Air, please apply here, and attach your English CV:

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