Guest Service Officer/Lounge Hostess


 2023. május 04. 12:41

Main tasks:

  • Assist the guests with a polite, friendly, and professional manner
  • Handle check-in procedure and follow admission instruction
  • Aim for upselling and revenue maximization in case of walk-in clients
  • Present our Food & Beverage Menu, fill up the displays in the lounge area
  • Keep tables clean and tidy all the time
  • Perform opening, closing, and side duties
  • Follow Health & Safety regulations eg. labelling, dating, covering, and refrigerating the prepared items


  • Completed secondary education is required
  • Clean criminal record is mandatory
  • Relevant experiences in hotel, catering or aviation are an advantage
  • Good customer service and problem-solving skill
  • Fluent communication in English and Hungarian
  • Flexibility (working in various shifts, rotating schedules that involves weekends and holidays)
  • Work schedule: 8/12 hours shifts, including early mornings and late evenings as well, in line with flight schedules

What we offer:

  • We appreciate your effort and compensate it with a monthly performance-based incentive system
  • A gross amount of 443.040Ft monthly base salary and gross amount of 29.536Ft monthly travel allowance to support your commute to work
  • Wage supplement for Public Holidays
  • Discounts at Budapest Airport’s stores and restaurants
  • If you prefer to drive, free parking is available at the Airport
  • To make your work even better, coffee, tea and water are provided
  • A well-equipped rest room

Job location: Budapest Airport