Qatar Airways, Reservation and Ticketing Agent, full-time employment
2014. július 01. 09:53
About Your Job:
In this role you will be responsible to assist in making and confirming reservations for passengers, selling tickets for the airlines and to assist passengers requiring special assistance to board or depart conveyance.
You will initiate and promote Qatar Airways products & services, assist in reservation & ticketing for passengers and serve all customers professionally through telephone or in person in order to achieve customer satisfaction. You will deal with customers at the counter, and other/or related administration duties.
To be successful in this role you must have a High School Degree with a minimum of 5 years of experience in airline ticketing (at airline offices or airport ticketing desks). You will be service oriented with good interpersonal skills. Knowledge in IATA standard reservation/ticketing procedures is required with fair knowledge of world geography and will have proven experience with the Amadeus reservation system.
Experience in both manual and automated ticketing, re-issuing and recalculation is needed to be considered for this role.
Good interpersonal and communication skills in spoken and written English and Hungarian along with knowledge of PC-based applications are also required. You must be eligible to live and work in Hungary.
We are looking for a 5-Star applicant who exercises accuracy and precision in their work alongside with being patient, customer friendly and have a passion for customer services.
Send your English resume to firstname.lastname@example.org to the attention of Andrea Horváth. (x)