Hard Rock Hotel Budapest – Reservation Agent

Forrás: turizmus.com

 2019. november 04. 17:00


  • Review rates, packages, and promotions to ensure familiarity
  • Be familiar with all aspects of the property and promote outlets to guests
  • Identify callers’ needs
  • Offer and reserve special requests
  • Make reservations in PMS and confirm the information to guests
  • Update reservations received from OTAs and brand website
  • Complete mail, email, pre-paid, and direct bill reservations
  • Handle advance saver reservations according to the policy
  • Create and update group reservations, event function in PMS and finalize it with creation of a BO
  • Enter group rooming lists
  • Handle no-show reservations daily



  • College degree in tourism and hotel management is a must
  • Previous work experience in hospitality and knowledge of Opera PMS is an advantage
  • Fluency in English and Hungarian: additional languages preferred
  • Precise, reliable, enthusiastic and team player personality is needed


What we offer:

  • Competitive salary
  • Positive, young dynamic team
  • Unique working environment in a brand new hotel
  • Global Hard Rock discounts to café, hotel and casino


Place of work: Budapest 1065

If you are interested in the position, please, send your CV to: