Guest Service Specialist, Budapest

This stylish luxury hotel, Corinthia Hotel Budapest is looking for an ambitious, determined and highly motivated individual who is seeking to embark on a career in hospitality.

Main duties:
•Coordinates all incoming phone calls; 
•Ensures the calls are transferred correctly to the respective person;
•Provides help and assistance when required;
•Maintains a professional image on behalf of the company by keeping the standards all the time;
•Assists the administration tasks of the Front Office;
•Handling guest problems. 

Minimum expectations:
•Fluent, clear and precise English and Hungarian language knowledge;
•Courteous, helpful telephone manner;
•Ability to remain calm under pressure;
•Ability to work tactfully and diplomatically when needed.


The ideal candidate has:
•Excellent communication and problem-solving skills.