Front Desk Agent

Front Desk Agent is responsible for assisting guests efficiently, courteously and professionally in all front office related functions according to the standards.

Main tasks:

• Approach all encounters with guests and associates in a friendly service-oriented manner
• Maintain high standards of personal appearance and grooming
• Comply at all times with Hyatt standards and regulations to encourage safe and efficient hotel operations
• Fulfil all Front Office functions in all shifts
• Handle and follow through on all guest requests

Requirements:

• At least 1 year of experience in a hotel (same or similar position)
• Must be able to work independently and with minimal supervision
• Must be able to problem solve and troubleshoot
• Strong computer skills including MS Office. OPERA knowledge is a plus
• Fluent in English, additional language is an advantage
• Refined verbal and written communication skills

What we offer:

• Competitive salary
• Long-term job opportunity
• Prestigious work environment
• Opportunities for progression, trainings
• Complimentary daily employee meal
• Several employee benefits
• 50% discount at the Párisi Passage Café & Brasserie
• International discounts within the Hyatt Hotel chain

Place of work: Párisi Udvar Hotel Budapest Part of The Unbound Collection by Hyatt

If you are interested in the position, please send us your photo CV to: