Income Audit / Accounts Receivable – Hard Rock Hotel

POSITION SUMMARY

The Income Audit / Accounst receivable is responsible for performing audits and paperwork, handling discrepancies, preparing journal entries, assisting in month end closing procedures, and assisting in preparing daily revenue report , for handling direct billing and credit card charges, monitoring master accounts, handling city ledger adjustments, handling invoices, handling credit card charge backs, researching and responding to inquiries, and assisting with routine postings.

PRIMARY RESPONSIBILITIES

• Perform audits on paperwork generated in the property and reconcile manual paperwork to computer reports.
• Correct errors or list discrepancies for adjustment.
• Compute percentages and totals and compare results with recorded entries.
• Prepare journal entries based on the daily audits.
• Perform daily audits for property outlets.
• Assist in month end closing procedures.
• Assist in the preparation of the daily revenue report
• Maintain positive and professional communication with all staff.
• Provide recognition to others, including co-workers, supervisors, managers, and directors.
• Participate in meetings to learn about global programs, new products and procedures, and to discuss areas of opportunities, special events, and other activities.
• Ensure a healthy and safe work environment for co-workers and guests.
• Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests.
• Assist guests in finding locations within the property by escorting, when possible, or giving clear directions.
• Review, balance, and post all direct billing and credit card charges.
• Monitor group master accounts from check-in through checkout, ensuring correctness of billing.
• Prepare and post city ledger adjustments as needed.
• Prepare and mail invoices and travel voucher accounts with proper documentation.
• Research and respond to credit card charge backs and process necessary adjustments when required.
• Research and respond to travel agent commission inquiries.
• Prepare deposit list for cash and check receipts.
• Handle credit card charges for all ancillary billings, such as electrical, delivery, and parking.
• Assist with routine posting and calculations.
• Maintain positive and professional communication with all staff.
• Provide recognition to others, including co-workers, supervisors, managers, and directors.
• Participate in meetings to learn about global programs, new products and procedures, and to discuss areas of opportunities, special events, and other activities.
• Ensure a healthy and safe work environment for co-workers and guests.
• Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests.
• Promote property outlets to guests.
• Resolve guest complaints using property procedures.
• Create a positive environment in which all employees have the ability to maximize their potential.
• Listen to comments, criticisms, and feedback from guests, employees, and managers to gain an understanding of strength and opportunity to improve personal/property performance.
• Work as a team, helping all employees to complete the required activities that ensure we deliver Amplified Service.
• Perform duties in accordance with company standards, policies, and guidelines, and applicable laws and regulations.
• Perform additional duties as requested by department managers and supervisors.
• Communicate with supervisors and managers to ensure that assigned duties are completed to standard.
• Coordinate operations with other departments, as needed.
• Present a professional image to employees, guests, clients, owners, and investors.
• Maintain confidentiality of guest, employee, and company information.

REQUIREMENTS

EXPERIENCE, EDUCATION, AND CERTIFICATION

• Secondary school degree preferred and/or previous work experience in service for at least 2 years.

SKILLS

• Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing. Strong command of software applications, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (MICROS Opera, Sabre/SYNXIS, Delphi, SUN, etc.).
• Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy.
• Fluency in English: additional languages preferred.
• Ability to perform Hungarian accounting law

ADDITIONAL REQUIREMENTS

• Understanding of lifestyle hotels.
• Ability to work evenings, weekends, and holidays, as needed.

• Competitive salary
• Positive, young dynamic team
• Unique working environment in a brand new hotel
• Global Hard Rock discounts to café, hotel and casino

If you are interested in the position, please apply with your CV.